Avoid Scams When Choosing a Heating and AC Repair Company

Avoid Scams When Choosing a Heating and AC Repair Company

As a homeowner, the thought of your HVAC system breaking down can be stressful enough without the added worry of being scammed by an unscrupulous heating and AC repair company. Unfortunately, the HVAC industry has its fair share of dishonest contractors only after your money. These scammers may offer you low prices or make false promises to lure you into hiring them, only to perform shoddy work or leave you with a bigger problem than you started with. This article will provide valuable tips to help you avoid HVAC repair scams and choose a trustworthy heating and AC repair company to handle your heating and cooling needs. 

Common HVAC Repair Scams

Bait and Switch

Dishonest HVAC repair companies will attract more clients by presenting incredible offers that are hard to reject. As soon as they have your trust, they will try to upsell you on unnecessary services or misrepresent the state of your unit to get you to pay for more than you bargained for. Remember that there is always a catch, whether it’s a technician giving a “free” service or a cold caller promising a service you “absolutely need.”

A contractor’s quote that seems too good to be true probably is. If you suspect a technician of trying to rip you off, you should always seek a second opinion.

Lying About the Failure of an Expensive Part

Problems with HVAC systems can have many different origins and hence many different repair bills. Since you probably aren’t an HVAC expert, being told a lie about what caused the problem can be hard to spot. 

It’s easy to blame a burned-out compressor for an air conditioner’s failure to cool when the problem is a faulty electrical connection. The compressor is the system’s priciest component, and its replacement might set you back several thousand dollars. They may even insist that the entire system must be replaced (which makes sense if the compressor is broken). Alternately, if you have a faulty electrical capacitor, it’s easy and cheap to replace it. On the heating side, they may tell you you have a broken heat exchanger, another costly issue.

It’s wise to get a second opinion whenever you’re presented with an extremely high repair quote from a repair firm you’re unfamiliar with. Look into several options until you find a reputable heating and AC repair company.   

Replacing a Damaged Part With a Used One

You’re being scammed if an AC repair technician offers to replace your unit’s damaged or malfunctioning part with a used part. Remember that no trustworthy HVAC technician would suggest replacing a damaged component with a used one unless extenuating circumstances exist. 

A used part has been removed from another device, reducing its reliability. Also, it won’t help your HVAC system. It may even end up hurting it. Using a second-hand component can lower your unit’s efficiency and put additional stress on the rest of its parts. These used parts usually don’t last very long. 

Although buying used parts could be the quickest, easiest, and cheapest option, you should not consider it. When ordering replacement components, it is always best to request brand-new items.

The “Recharging” Scam

A lack of refrigerant in your system indicates a leak. Since the refrigerant is contained within the system, it should never be depleted. In the “recharging” scam, a dishonest technician will charge you for refrigerant and leave without fixing the leak. Your technician’s solution to your problem should focus on fixing the leak. In the long run, you’ll spend more on refrigerant if the technician tops it up instead of doing the necessary repairs. They may even call you again to provide a recharge because they know you will need it. 

Another common AC scam is billing you for more refrigerant than you got. Keep an eye on things if you suspect you are being scammed. The technician must weigh the refrigerant container before and after filling your unit and charge you for the difference.

Promising Results In Several Days

Scammers may sometimes change a part and then tell you it would take a few days before you see the results. Do not accept that! HVAC repairs usually take effect immediately. If your cooling or heating system is broken for a while, it may take a few hours to get your house back to the desired temperature. Nonetheless, the warm or cool air should blow out the vents normally.

Inspect the old (the removed part) and new (the one in its place) components to avoid falling victim to this scam. They probably didn’t replace anything.

Selling You A Unit That Isn’t The Right Size For Your Home

“Size” refers to cooling capacity rather than actual unit dimensions in the HVAC industry. A greater capacity system will, of course, be more expensive. That’s why it’s easy for a dishonest AC repair technician to convince you that a larger unit will provide better cooling performance.

A larger air conditioner is not always preferable. In fact, there can be serious issues with oversized AC units. Size matters, so pick one right for your house and its inhabitants. 

To avoid falling for this trap, you should inquire about the methodology used to determine the required capacity. There is a proper formula that they can demonstrate to you. If they can’t, that’s a red flag; obtain other quotes.

Lack of a Price Breakdown

Sadly, it’s not uncommon for contractors to exaggerate the expense of repairs, claiming that it’s better to replace the unit altogether. Ask for a detailed breakdown of the cost (service fees included) and ensure you understand precisely what is wrong with the equipment and what needs replacing or repairing.

A trustworthy heating and AC repair company should have no problem providing you with those figures. When in doubt, it’s best to research and get a second opinion.

Asking For Cash Upfront

No professional heating and AC repair company would ever demand money upfront. A repairperson who demands payment before beginning work is likely trying to scam you. 

Mold Removal Scam

HVAC con artists take advantage of the possibility of mold growth in damp regions of your home. The con artists behind this scheme will pretend to inspect your air ducts before claiming there is mold throughout your home. They usually charge hundreds of dollars or more to eliminate the mold, even when it doesn’t exist. Never mind that they lack the training and experience to conduct mold inspections, let alone get rid of it. 

Using Drama To Push Expensive Repairs

If your air conditioner is malfunctioning and you have called a technician to your home, they should spend some time making a thorough diagnosis of the issue. Then, they should patiently explain the problem and give you some solutions. If your technician returns from the AC unit and starts raving about how urgently you need to replace it to avoid a catastrophic breakdown, it’s probably another scam. Don’t cave in to pressure to make a quick choice. If you’re worried, get a second opinion.

Ways To Avoid HVAC Repair Scams

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Ways To Avoid HVAC Repair Scams

Obviously, the goal of any heating and AC repair company is to turn a profit. One Hour Air Conditioning places a premium on providing excellent customer service, but not all businesses share this philosophy. If you are already familiar with the most widespread HVAC repair scams, these are the most effective measures to protect yourself.

When in Doubt, Get a Second Opinion

Getting a second opinion is expected in the HVAC industry. If you have doubts about the HVAC professional or their service estimate, getting a second opinion is in your best interest.

Due to the high cost of repairs and maintenance for HVAC systems, it is recommended that you have at least two specialists examine your unit. Not only will you save cash, but you’ll also be protected against HVAC con artists.

Ensure The HVAC Contractor Is Insured, Bonded, and Licensed

Ensuring that a heating and AC repair company is licensed, bonded, and insured is important because it protects you and the company. A license ensures that the company has met specific qualifications and standards set by the state of Texas, meaning they have the necessary skills and knowledge to perform repairs correctly and safely.

Bonding protects you in case the company fails to complete the job as promised or if they cause damage to your property. If this happens, you can file a claim against the bond to receive compensation for the damages. Insurance protects you and the company in case of accidents or injuries during the repair process. For example, if a worker is injured on the job, the company’s insurance will cover their medical expenses and lost wages. It also protects you from liability in case of accidental damage to your property.

Be Careful When You Hear The Word “Free”

It’s not unusual for HVAC repair businesses to provide free estimates, as the Better Business Bureau (BBB) points out. However, you should stay away from companies that offer free tune-ups. While these may appear to be excellent bargains at first glance, they are a ploy by dishonest businesses to have you pay for services you don’t need. This is a red flag, so keep looking if you see it.

Ask For Referrals and Testimonials

Before you agree to hire a heating and AC repair company, you should request referrals, testimonials, and contact information to get in touch with those past clients directly.

It’s surprising how often individuals rush headlong into major expenditures like HVAC repair without first investigating the background and standing of the firm they’ve chosen. If you ask for references and testimonials immediately (and collect contact information to follow up), you won’t have any problems.

Choose An Experienced Company

The value of experience gained through time cannot be overstated in almost every field. A reliable HVAC service will have been around for several economic cycles. It’s a noticeable difference between flimsy contractors operating out of unmarked vehicles or HVAC technicians just starting out. If an AC repair company has been in business for several decades, you can rest assured that they know what they’re doing.

Go For a Written Agreement

Do not hire a service provider without first obtaining a written contract. A verbal agreement is not professional or credible. If the technician is trying to pull a fast one on you, the very least you can do is ask for written confirmation so you have something to take to court if necessary. Not only will this protect you from potential fraud, but it could also help you save cash on a repair or product warranty.

Be Wary Of Limited-Time Offers That Seem Too Good To Be True

In states like Texas, where the need for HVAC repair is great, dishonest businesses can sometimes try to put a deadline on their offer or estimate. Certainly, there are reputable businesses in Texas that are constantly swamped with clients due to the high quality of the services they provide, the competitiveness of their prices, and the reliability of their staff. But con artists will play games with you, convincing you to act quickly on a “deal” that might not be so great when you’ve had more time to think about it.

Ask for the Broken Components at the End of the Repair

Finally, you should request that you be provided with all the obsolete, damaged, or repaired components after the repair. Insist on this before any repairs are made, and you can rest assured that the service providers will be courteous and careful during the process. They won’t try to scam you since they know you can take the components to another HVAC professional who will know if you’ve been conned.

It’s a nice trick; the only work involved is disposing of the broken parts. But the peace of mind you enjoy is well worth the additional work.

Don’t Get Burned: Choose One Hour Air Conditioning & Heating

Choosing the right heating and AC repair company can save you time, money, and a lot of frustration. Following the tips outlined in this article, you can avoid scams and hire a trustworthy company to do the job right. Remember always to do your research, ask for references, and beware of suspiciously low prices and high-pressure sales tactics.

At One Hour Air Conditioning & Heating, we take pride in providing our customers with top-quality service and honest pricing. Our team of experienced technicians is available 24/7 to handle all your heating and cooling needs. Whether you need installation, maintenance, or repair, we’ve got you covered. Contact us today to schedule an appointment and experience the One Hour difference!

See our most recent blog on this topic here.

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What To Look for in Choosing a Heating and AC Repair Company

What To Look for in Choosing a Heating and AC Repair Company

Do you need repairs or emergency services for heating and cooling? How do you choose a technician to get the job done? In this article, we’ll talk about the things to look for in choosing a heating and AC repair company for all your HVAC needs. If you have questions, feel free to get in touch with us. We are always ready to help.

When is it Time to Call a Technician?

Before we discuss what you need to look for in a heating and AC repair company or technician, we will first talk about when to call one. Below are the situations where it might be time to get a hold of a professional:

Refrigerant Leaks

Air conditioning systems work by using refrigerants to absorb the heat which is then cooled and distributed to your living spaces. However, over time, a small amount of this refrigerant can leak. When you notice that your air conditioner can’t properly cool your home, the problem could be a refrigerant leak. Unless you’re a technician, there’s just nothing you can do to repair this. You need to call a heating and AC repair company to help you with repairs.

When you contact us, our team of skilled and experienced technicians will thoroughly inspect your air conditioning systems to help us diagnose the problem. We’ll let you know if it’s a refrigerant leak and then our team will recommend the best solutions. Don’t worry, we can work with all types of air conditioning systems from split-type ACs to window-type or central air conditioning systems.

Gas Leaks

Do you smell gas coming from the furnace? That could be a gas leak. We highly recommend homeowners install a carbon monoxide detector that alerts them every time there’s a gas leak. This will give you enough time to leave your home and call the right heating and AC repair company to check on your appliance.

Never attempt to repair a gas leak on your own especially when you don’t have any experience. When you smell gas, calmly open all the windows for proper ventilation, go outside and call the right professional for help. Call us immediately so that we can send someone to check on your heating and recommend a permanent solution.

You need to also get in touch with us when there’s a burning smell coming from your heating or cooling. This is likely an emergency situation; don’t do anything and call the right professionals instead.

Appliance Can’t Cool or Heat the Room Properly

Before you call a heating and AC repair company to resolve the issue, we suggest you check your thermostat first. It’s possible that you’ve just accidentally changed the temperature. Also, the thermostat might probably just needs new batteries or are defective. After checking the thermostat, the next step is to check the filters. When was the last time you had it replaced? You’re supposed to change the filters every month or every two months to ensure it works efficiently. Otherwise, it’s going to only affect the efficiency of your system. Eventually, it’s also going to lead to system failure. Try replacing the filters first to see if it’s going to resolve the problem. When it doesn’t, contact a technician so they can inspect your unit and recommend a solution.

Unit No Longer Efficient

How long have you been using your air conditioner or furnace? Heating and cooling systems can last more than 15 years when properly maintained. However, they do start to become less efficient over time. If you’ve noticed that your heating or cooling system is no longer that efficient, we suggest you get in touch with a professional immediately. Our team will thoroughly inspect your unit and recommend the right solutions. If we can still do repairs then we’ll ask you not to replace your unit. But if your furnace or air conditioner can’t stay efficient even after the repairs, we may ask you to get a replacement right away.

If you have been calling a technician for repairs more than once a year, it will be more cost-efficient for you to get a replacement because the repair costs will only add up. Remember, inefficient systems also consume more energy which means that you’re likely paying higher bills as well. You can prevent more expenses by buying new equipment instead. When getting a new unit, we recommend you go for the energy-efficient furnace to conserve energy and save more money in the long run. And for installation, please only hire a licensed technician for it. Never hire someone with no experience to install the unit for this may lead to even more problems down the road.

Call us if you need to install a new furnace or air conditioner. Our team of experienced technicians are familiar with most types of units. We’re also trained with almost all types of brands. Just let us know if you need help and we’ll visit your home or office right away.

System Failure

Imagine how stressful it would be when it’s freezing outside and your furnace suddenly stops working. Yes, this can happen too especially when the homeowner neglects their unit. Some causes of system malfunctions include not replacing the filters regularly and not properly maintaining the system. You need to replace dirty filters every month or every two months or the build-up of dirt can affect the efficiency of your unit. It’s also important to get a tune-up at least once a year to ensure your unit stays efficient. And if you suspect there are issues with either your furnace or air conditioner, it’s important to get help right away. Don’t wait for the problem to become even more serious and costly. Because if you don’t do something, this can lead to a system failure.

When your unit no longer runs, there might be a need to replace that which will cost you even more money. The only way for you to prevent a complete system malfunction is by taking care of your unit. Call us immediately when this happens so we can recommend the right solutions.

How to Properly Maintain Your System

You can avoid problems with your heating or cooling systems if you know how to take care of them. Below are some of our tips on how to properly maintain your unit. Let us know if you have questions.

Clean the Filters

You’re probably already aware of why you need to have clean filters. Over time, dirt and debris can build up on the filter and this can cause significant problems. This is why homeowners must check their filters at least every month to ensure they’re clean. They have to replace the dirty filters to avoid problems with their unit.

If you have household members with allergies and other respiratory problems, we also suggest you consider switching to filters with high MERV ratings such as HEPA filters or UV Light filters. Both are highly effective at trapping even the tiniest particles in the air. You need to ensure good indoor air quality.

Shade the Outdoor Unit

If your heating or cooling system has an outdoor unit, please make sure that they stay clean. Ensure that they don’t get direct sun exposure or it’s going to lessen their lifespan. Install a window awning as much as possible or put plants around the unit. However, do make sure that the plants don’t disrupt airflow or your unit will not be able to properly cool or heat your home.

Don’t Strain the System

The air conditioner or furnace is designed to cool and heat your home. But you need to also let them rest or they will only eventually shut down. So make sure that you’re also dressed up for the weather. Ditch those sweaters when it’s summer so that you won’t have to keep changing the AC’s temperature. And if there are issues with your unit, please never ignore them. You need to get in touch with a heating and AC repair company right away so that a technician can properly check the unit, diagnose the problem and recommend the most cost-effective solution.

Get a Tune-Up

The next step is to get a professional furnace or AC maintenance. It’s a must to do this especially if you want to maximize the service life of your appliance. You will be a lot more comfortable and you’ll have peace of mind knowing that your furnace or air conditioner is in top shape. You won’t have to worry about system malfunction when you get a tune-up at least a month before summer or winter. When you need a technician, please don’t hesitate to get in touch with One Hour Air Conditioning & Heating. We’re experienced and familiar with most types of systems and brands. Rest assured, our team will never leave your home unless we’re certain everything is in top shape.

How to Choose the Right Company

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How to Choose the Right Company

If you need repairs or installation work, the next step is to decide which heating and AC repair company to contact. Below are the things to look for in an HVAC company. Never cut corners when choosing professionals to work on your heating or cooling. You need highly qualified technicians to properly carry out the job.


Are they licensed to perform repairs or installation jobs in your area? This should be the first thing that you look for. Ensure that the company is legit and is actually experienced. Ask if they can provide you with licenses or certifications proving that they are indeed a legitimate company. Licensed technicians adhere to codes and will never put your appliance, your home and your entire family in danger. If they aren’t licensed, we suggest you look for someone else who is qualified to perform repairs and installation work.

How Long Have They Been in Business?

Although it’s not an assurance that years in business also means they can deliver what’s promised to the customer, it’s a sign that this heating and AC repair company can get the job done. If they have been in the industry for so many years, it means they have loyal customers. And the only way to build loyal customers is by providing top-notch service every time.

Before choosing a company, ask first how long they have been operating in your area. Then you can ask how they choose their technicians. Are their technicians licensed and experienced? You need a professional who knows how to perform correct diagnosis and treatment. It’s important to hire someone who can provide permanent solutions to avoid more expenses down the road.

Insured and Equipped

It’s important to only hire HVAC companies that are insured and fully equipped. Insurance can protect your investment. For example, if the technician damages your appliance or home, the insurance company can pay for this. You’ll have peace of mind when the technician is fully insured.

Make sure they also have all the tools and equipment they need to perform repairs or installations. The last thing you want is to purchase some parts as this will cost you money. If possible, make sure they’re fully equipped during the appointment so that you won’t have to set another appointment if another problem comes up.

Contact One Hour Air Conditioning & Heating of Fort Worth Today

If you need a reliable and trustworthy heating and AC repair company in your area, you’ve contacted the right team for this. Customers trust One Hour Air Conditioning & Heating for we always deliver what we promise to the customers, and this is top-notch and exceptional service at every appointment. We offer residential and commercial HVAC services to our clients, and our goal is to make sure all problems are resolved promptly or on the same day. We’re also fully equipped and insured.

Do you need a technician for repairs or installations? Call us today for an appointment.

See our previous blog on this topic here.

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What Are The Benefits of Ceiling Cassette Mini-Split Air Conditioner Installation?

What Are The Benefits of Ceiling Cassette Mini-Split Air Conditioner Installation?

The evolution of heating and air conditioning systems over the years has been geared towards ensuring convenience, energy savings, and at times improving aesthetics. Mini-split ceiling cassettes are one of the results of these evolutions. These air conditioners recess from the ceiling and blows cool or warm air. These units connect to an outdoor condenser and use heat pump technology for heating or cooling your home. However, various aspects, such as air conditioner installations, repairs, inspection, cleaning, and other forms of maintenance, should be done by experienced professionals. In this article, you will learn when to install ceiling cassette mini-split systems in your home.

Ductless Versus Ducted Ceiling Cassettes

You might have to combine ductless and ducted technology based on your home’s layout. Most of the time, this happens with bedrooms on your home’s upper floors. Some homeowners install separate indoor air handlers for every bedroom, baking every bedroom a separate zone. However, you can alternatively install an air handler in your attic. Then, you can have a professional run short air ducts to every bedroom. These air ducts deliver cool or warm air via the registers in the ceilings of every room. Thus, you don’t need to install a separate thermostat for each room.

When Should You Install Ceiling Cassette Mini-Splits?

If You Have Limited Room Space

Are you looking to purchase a mini-split air conditioner for your RV? Is your house compact that you don’t have enough space? A compact cassette mini-split is an excellent addition. Because the air conditioner installation professional mounts them on the ceilings, compact cassettes take up minimal space. Additionally, their high placements leave your wall and floor space free of obstructions, meaning you can use those areas for décor or other necessities. Unlike the ceiling cassette mini-splits, floor- or wall-mounted heating and air conditioning units obtrude into rooms, making some areas crowded or smaller. So, if your compact home has a ceiling space, why not put it to use by installing a ceiling cassette mini-split?

Optimal Item Storage Quality

Another benefit of installing a ceiling mini-split system is that its top-down placement maximizes air distribution. For optimal item storage, certain indoor conditions are required. In humid locations, ensuring the items are stored in cooler temperatures reduces the chances of mold growth and ensures the goods last longer. The high ground for cassette mini-split air conditioners allows air to spread into every corner of your room, covering every obstruction-free object within that space. If there are any obstructions, that could block the air from reaching some parts. Additionally, they have four air vents that direct conditioned air in all directions.

Even Cooling or Heating

Even air distribution is among the main benefits of choosing ceiling cassette mini-split air conditioning systems. As mentioned above, these systems have a unique design featuring four vents distributing air across your indoor space. This provides a uniform temperature and eliminates cold and hot spots. Unlike the other indoor units, which circulate air in only one direction, all the unobstructed parts of your indoor space will be cooled or heated evenly. This is particularly essential in commercial spaces and larger rooms where heat-generating equipment might cause temperature rise for several people.

The other benefit of even heating or cooling is that it reduces energy costs by optimizing the efficiency of your ceiling cassette AC. Whenever air is evenly distributed, the system doesn’t have to strain when it comes to cooling or heating your home. This will lead to reduced energy consumption and eventually reduced energy utility bills. Thus, this unit has significant benefits compared to other air conditioning systems, such as window ACs. If you are looking for a comfortable living space or even an efficient workspace, ceiling cassette mini-split air conditioner installation should be the way to go.

It Helps Achieve Certain Aesthetics

Some homeowners spend lots of effort and time on their indoor space’s features, painting the best wall colors and purchasing the best furniture that makes up a particular interior design style. Does this sound like you? Compromising your interior aesthetics for ventilation might dampen all the hard work you have put into styling the space. Compact cassette mini-splits remain out of the way as they are installed up high and blend into many ceiling designs.

Their shallow, thin casings make them inconspicuous and seemingly integrate into the ceiling mold. In any case, many people retain their gaze focused below or on the horizontal eye level instead of up toward the ceiling. Choose a heating and cooling system that helps you create your ideal living space. Consult your reliable air conditioner installation company on the best ceiling cassette mini-split unit that fits your needs. This can save you from compromising your belongings, space, and style.

Why Are Ceiling Cassette Mini-Splits So Efficient?

Compared to other heating options, heat pumps are more efficient. Rather than make the heat, these units move it. Hence, heat pumps put out more amount of energy than they use electrical power. Additionally, their ductless design means you won’t have to worry about cold or hot air seeping from the air ducts. As a result, your cooling and heating bills will be lower if you install cassette mini-split air conditioners. The ceiling-mounted units provide even greater efficiency than those that rely on heat pump technology, such as floor- or wall-mounted units. If you install a ceiling cassette mini-split with multi-directional airflow, your home’s comfort increases. Thanks to ceiling cassette units, you can keep your thermostat at a lower setting than usual.

Contact Us For Queries On Ceiling-Mounted Mini-Splits

Have any of the benefits above wowed you? If you want to improve the comfort and efficiency of your home or office space, then a ceiling cassette unit could be just the heating and cooling unit you need. Contact us at One Hour Air Conditioning & Heating of Fort Worth today to install this space-saving air conditioner. Our reliable and seasoned technicians will be happy to help.

See our most recent blog on this topic here.

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