Anyone who’s experienced a Fort Worth, TX summer knows how brutal they can be. The heat can be a force to be reckoned with. It goes without saying that a reliable AC system is a must, an essential requirement to beat the heat. The hot muggy summers are spiked by the 100-degree temperatures that begin to surge in July. Our team of NATE certified technicians has seen a little bit of everything and always shows up prepared to get the job done right and restore comfort. We’ve been in business since 1988 and continue to serve repeat and new customers with our unwavering customer service, skill, and experience.
Customer Service That Delivers
No company is great without stellar customer service. Regardless of the skill and professionalism of our team of technicians, customer service is the glue that holds everything together. In short, our customers matter. This means that you’ll be heard the minute you reach out to us. You’ll be met by an attentive customer care representative from the first time you call. We’ll listen, take notes, and send licensed and skilled service technicians to your home or office to help resolve your issue. Our service technicians can perform a wide variety of AC repair tasks to get your system back up to par. However, even if you need a new installation, we can do this too.
We believe that a big part of customer service is transparency. We take pride in providing honest, well-diagnosed recommendations to our Fort Worth, TX customers. For us, customer service is the whole experience you have with us, from the moment you reach out, until the moment our service technicians leave your home or office with the job successfully completed. This means that we leave you in a cool comfortable environment with your AC system performing optimally.
24/7 Emergency Services
We want to be available when our customers need us most. This often means late at night or on a holiday or some other inconvenient time. It doesn’t matter to us. Our goal is to answer when you call and show up to resolve your issue. That’s part of providing great customer service…Being there. We know how uncomfortable things can get if your AC system is misbehaving on one of those especially humid days. We want to create relief and peace of mind and show you that you can always count on us.
Recommended Service and Maintenance
An ounce of prevention is worth a ton of cure. Most of us have heard this trite expression and probably understand it to be true. This expression also applies to the care and maintenance of your HVAC system. Following the recommended service schedule is a good way to improve the overall health of your HVAC system. The purpose of service calls isn’t necessarily to uncover issues when your system is misbehaving. These service calls also help our technicians to discover worn and defective parts. This is often a money-saving move for our Fort Worth, TX customers. If we can catch issues before they become big or before things go wrong, we can often replace a part that prevents your system from malfunctioning. This is often a move that has the ability to save 100s of dollars.
Even if a part has begun to act up or misbehave, we can replace it so that your AC system performs better and you no longer have the problem. Regardless of the specifics, following the recommended maintenance schedule is a great way to sustain the performance of your HVAC system. Even if our team of technicians does nothing more than replace your filters and make a few tweaks and adjustments, they have thoroughly inspected your system and know that it’s truly in tip-top shape. Sometimes, a visit from a technician isn’t about AC repair but more about AC maintenance.
However, there are situations when your AC system will require attention, even if you’ve followed the recommended service schedule. There are times when problems can’t always be anticipated. In these situations, we take pride in our ability to show up at your home or office and work until we resolve your issues. When you need a repair, we want to be the team that you call on to meet all of your AC repair needs. This is why we take pride in providing round-the-clock service for a repair because we know that issues with your AC don’t always wait for the most convenient moments to occur. These issues can take place at 3 AM on Christmas eve or 6 AM on a Sunday morning. They happen when they happen. Regardless of your HVAC issue, large or small, we’ll be there.
You Might Need AC Repair If
It might be hard to tell if your HVAC system is in need of a service visit. You may notice small things like your unit running for excessively long periods of time, or you may simply notice that your home or office is hot when it used to be comfortable and cool. You could try to adjust your thermostat or pay closer attention to how long your unit is cycling. However, your best bet is to call a service technician if you haven’t been able to resolve anything. Of course, you could check your filter and change it if it’s dirty. You could also reset your thermostat to see if it performs better. All of these steps can be taken before you call us. However, if these steps fail to resolve your issues, call us. We can help you to troubleshoot before we come out. We’re here for you regardless.
Our Team of NATE Certified Technicians
One of the many reasons why we have so much faith in our team of technicians is because they have the ability to work on any make or model of the HVAC system. Plus, our technicians arrive at your home or office with a truck stocked with the best parts. We arm our technicians with all of the tools they need to be successful when it comes to AC repair, service and maintenance, and new installations. When we say they do it all, they really do it all. Plus, they have seen, diagnosed, and repaired many different AC issues. AC repair can encompass many things and our Fort Worth, TX service techs are well versed when it comes to many AC repair issues.
Our licensed, insured and bonded NATE-certified Technicians Can:
- Provide 24/7 emergency AC repair
- Repair all makes/models of HVAC equipment
- Provide Preventive maintenance/tune-ups
- Full Diagnostic/Home performance evaluations to assess energy efficiency
- Commercial/residential HVAC repair and service
- New installation
We really do it all and we’re proud to make this statement. We have a history of providing the best of the best service for our business and residential customers and we don’t plan on stopping. If your HVAC system is making strange noises, running incessantly non-stop, failing to adequately cool your home or office, or not running at all, give us a call. We’ll get to the bottom of your issue and restore comfort. We know that the loss of a functioning AC system in the middle of a Texas summer can be brutal-no unbearable. We don’t want our Fort Worth, TX customers to have to bear this type of discomfort. This is why we offer round-the-clock service for the comfort and convenience of our customers. Our goal is to restore your cool comfortable environment as quickly and efficiently as possible.
We Know What to Do
Our team of NATE-certified technicians knows what to do in a variety of different situations. We are factory authorized dealers with a laser focus on customer service. We thoroughly troubleshoot your issue and make recommendations. Our commitment to customer service is thoroughly rooted in honesty and transparency. We take the time to explain the issue, present solutions, and wait for you to give us the “ok.” We are committed to keeping our customers in the information loop. We take the time to explain the issue to our customers and wait for questions. We are invested in our customers understanding the solution just as much as the problem. Our technicians get to the bottom of the problem with our AC repair service.
This approach is often seen in action when it comes to new installations. If your HVAC system is 10+ years old and you’re having chronic issues, or constantly in need of AC repair, it may be time for a new system. Although this may be obvious, we still take the time to explain why and do our best to maintain your system if there’s still life in it. Ultimately, we will outline the pros and cons and help you to make the decision. We know that a new HVAC system can be expensive. However, newer units are designed to be more energy-efficient and often perform better without as much energy consumption, resulting in smaller utility bills. This is usually a win-win for our customers.
Often, the money spent on a new system can be recouped pretty quickly in the form of savings when it comes to your bill. Energy Star certified equipment can significantly reduce energy usage. If you have an older unit and often feel lukewarm air blowing from your vents, strange noise, smoky smells, and short cycling, it may be time to give your old unit a proper retirement. Your unit may be beyond AC repair. A unit that fails to produce cold air, makes strange noises, or doesn’t turn on at all, is a troubled unit. Often, when an aging unit reaches this point the AC repair has become chronic and a new unit may be the best answer.
When you pair top-notch customer service with a team of skilled technicians you get AC repair and service. We know that Texans value their AC and can’t be without them, especially during the hot summer months. This is one of the many reasons why we aspire to be your go-to team for all things HVAC. We know that Texas weather can be temperamental and unexpectedly cold during the winter. An HVAC system that can stand up to the rigors of the weather, any weather, is what Texans need and deserve. We’re here to ensure that our Fort Worth, TX customers have the best of the best when it comes to AC repair, as well as any service that’s HVAC-related. We’re here for our fellow Texans. From AC repair to routine service and maintenance or new installation, we have you covered.
Anyone who’s lived in Texas for any amount of time knows that the summer months are long, hot, and humid. They also know that Texas winters are usually mild but they can also be brutal and unpredictable. As a result, you need a team of technicians that understand HVAC systems and can perform the service and maintenance that you need to keep your system running well. However, there are times when routine service and maintenance aren’t enough, and a new HVAC system is what you need. You can rest assured that our team of technicians will thoroughly diagnose your HVAC system to determine its health. Of course, we want to restore, maintain, or fix your HVAC system first if we can. However, if a fix won’t do the trick and your issues have become chronic, a new installation is often an extra expense that saves you money over time through the savings that come from an energy-efficient HVAC system.
If you have any questions or need AC repair or a new installation, give us a call. Our technicians at One Hour Air Conditioning & Heating of Fort Worth can diagnose your situation and make recommendations. Often, if you have an HVAC system that’s on the blitz, AC repair can do the trick. Conversely, a new installation may also be an option if you have a system that is ten or more years old.