6 Essential Questions to Ask When Getting Air Conditioning Service in Fort Worth, TX
Every year, once the spring makes its way to Texas, the air conditioning units in all Texan homes start operating on full blast. There is no concept of winters in the state of Texas so there is no real rest that your air conditioning unit will get throughout the year. That extra running for the air conditioners mean added stress on the unit and a challenge for the air conditioner’s ability to run properly. This is a very good reason why you should hire someone for air conditioning service in Fort Worth, TX.
Before you hire a company for the air conditioning services, there is something you need to understand. It is a fact that all of the air conditioning service companies are not the same. There is always going to be a time where you might just run into a company that cares more about charging you exorbitant rates than delivering some good quality services. Then there are companies which offer you great pricing but the quality of the work they do is not really that satisfactory.
This is why you should properly vet the company whose services you are considering for the air conditioning service in Fort Worth, TX. Having your air conditioning unit get a good servicing before the warm summer months hit is necessary. Otherwise you might just end up with your air conditioner failing you right in the peak summer months. That is the worst nightmare for any Texan living in Fort Worth during the summers. This is why before hiring the services of a company, you should ask them all the right questions. You need to ask them the kind of questions which will help you determine whether or not they will do a good job. Here are some of the most important questions to ask before hiring a company for air conditioning services.
1. Is the company licensed and certified?
The first thing that you should ask a company who you are considering for air conditioning service in Fort Worth, TX is whether or not they are properly licensed and certified. Make sure that the company you’re considering is licensed in the state of Texas. Ensuring that they are also given the EPA certification for their ability to get the job done is also crucial. They are also supposed to be certified by NATE (North American Technical Excellence). With licenses and certifications like these, you can expect a high quality air conditioning service in Fort Worth, TX. They indicate that your air conditioner is indeed in good hands.
This also goes for the technicians that they have. Ask their technicians if they have the proper licenses and certifications. After all, an air conditioner repair company is only as good as its employees, among other things.
2. Does the company have proper insurance and workers’ compensation?
Air conditioners can be quite a tricky piece of equipment to repair or service. If for unforeseen circumstances, something goes wrong and there is damage to your property or to the technicians, there should be someone accountable to cover the costs. This is where a company’s insurance comes in. Make sure that the company you are considering to call for air conditioning service in Fort Worth, TX has all its insurance sorted out.
Ask them for the insurance information and whether their employees are also covered. If a company has no insurance, you cannot rely on them to do the job well. Even the best are prepared for the worst possible scenarios in case they happen.
3. Where is the physical address of their office?
It is always necessary to know whether the company is legitimate or not. They will have an address for the company where their office is. Once you have confirmed the address, go there and physically check it out. A business that is providing air conditioning service in Fort Worth, TX cannot be legit if it does not even have a base of operations, right?
4. How long has the air conditioning service company been in business?
Other than the paperwork and the certifications, it is a matter of fact that experience counts for a lot. The longer that a company has been in business, the better it is. This is an obvious indicator of their extensive experience but there is something else about it as well. It shows that they have a lot of return customers who come to them to get the work done when it’s needed again. That is the reason why they have been in business for so long, right?
A company with a lot of experience is going to provide excellent air conditioning service in Fort Worth, TX. You can be sure of that.
5. Is the company willing to give you references of past customers?
A good company that offers air conditioning service in Fort Worth, TX is always going to have the names of a few of their previous customers handy. You can contact them as references to get a good review of the quality of service that the company provides. Make sure that you look for the reviews of the company online as well. Third party reviews of companies are crucial when it comes to determining whether or not a company is worth the money they charge.
6. How long will the air conditioning service take?
A good company that offers air conditioning service in Fort Worth, TX will easily be able to give you a good estimate of the time they will take. After all, you need to be able to fit the air conditioning service in your schedule. Make sure that the company is including the time they will take for the post servicing clean up.
One Hour Heating and Air will answer these questions and more.
For all these questions that you should ask a company offering air conditioning service in Fort Worth, TX, you will get the most satisfactory answers from us.
At One Hour Heating and Air, we make it a priority to ensure client satisfaction and the best possible service there is. You can contact us at any time you feel like you need more information. Our representatives will be more than happy to address any queries you might have.